not-so-handyman 2

So, I got the keys back for my mum today. It was pretty anti-climatic. I just told him that if that's the way he does business, then he's not going to be in business anymore. He said, "I don't know what you mean." I think he might have even called me sir. There's a type of person who calls you sir, or ma'am, when they've been caught out, and he was one of them. Anyway, I really didn't want to spend much time around him, so I just told him that he was lucky the police didn't get involved.

And the kicker is, I still feel kinda bad about saying something negative to the asshole. Why is that? Someone is a complete ass, and says or does jerky things, and then you feel bad for calling them on it. Is that just a Canadian thing?